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News & Features


Companies create testing center for new supply-chain technology

Virginia Business

April 2005

Two of the world’s largest buyers of packaged goods — Wal-Mart and the Department of Defense — are ordering suppliers to start using a technology that relies on radio waves to track goods as they move through the supply chain. And now two Richmond companies are teaming up in hopes of grabbing a share of that growing market.

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Software maker CapTech Ventures and Richmond Cold Storage last fall opened an RFID (radio frequency identification) testing center, where companies could test the placement of RFID tags and CapTech’s new Tagsware software. The technology uses tiny tags with transmitters that can be attached to all types of products. As products move from suppliers to final points of destination, the tags transmit information.

CapTech CEO Sandy Williamson says his firm hopes to sell its software to some of Richmond Cold Storage’s customers in the food industry. The company has a dozen warehouse complexes in the mid-Atlantic region. “They were willing to let us set up a lab in their facility so they could show their clients that they were forward-thinking about RFID,” Williamson says. “And as their clients turn toward RFID, we can give them sort of a turnkey solution.” CapTech is also targeting defense contractors, who are trying to meet Department of Defense mandates to put radio frequency identification tags on the $24 billion in packaged goods it buys annually.

The challenge for suppliers is to figure out what types of tags to use and how to place them on merchandise. Suppliers also have to adapt to new software and hardware for tracking their products. Williamson says CapTech and Richmond Cold Storage helped Richmond-based Hamil-ton Beach/Proctor-Silex figure out where to place RFID tags on its home appliances to meet Wal-Mart’s requirements. “That’s why we need a lab,” he says.

CapTech is going into a very competitive market against much larger firms, but Williamson is confident. Clients initially may be smaller firms, but he hopes to eventually attract major companies too. “We’re competing with the big boys, offering all the stuff they do,” Williamson says. “I think the field’s wide open.”


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