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Return to Virginia Business - January 2004

Hotels & Conventions

Many Virginia cities are building convention centers; are they worth it?

Related link:
Up, up and away

by Lauren Shepherd
For Virginia Business
January 2004

WEB POINTERS
For more information on convention centers:
Greater Richmond Convention Center
Virginia Beach Convention Center
Hampton Convention & Visitor Bureau

As conventions go, it doesn’t get much better than the Wal-Mart FLW Tour World Champion-ship of Bass Fishing. When this Super Bowl of fishing came to Richmond in September, 30,000-plus delegates and some of the world’s best anglers visited the area for four days, traveling to and from the James River — the site for the competition — dining in local restaurants and filling four football fields’ worth of exhibit space at the downtown Greater Richmond Convention Center. Plus, With ESPN televising daily weigh-ins of the bass catches, the event gave Richmond national exposure. “This is a once-a-year event, and obviously everyone wants them to come to their city,” says Michael Meyers, general manager of Richmond’s convention center.

That Richmond was able to land the event supports a decision by regional leaders years ago to expand the area’s convention center from 115,000 to more than 640,000 square feet. And now other cities — Hampton, Virginia Beach, Suffolk and Staunton —are throwing their hats in the convention center ring. They’re building new centers or expanding old ones, spending millions to convert nondescript buildings into modern marvels with state-of-the-art art audiovisual and technology equipment.

Why are so many cities going after convention tourism? In terms of economic impact, there are few events more desirable, with convention-goers swooping into town, spending money and leaving in a few days, all without creating a heavy burden on services. While many of the delegates to the Wal-Mart FLW Tour came from the region and didn’t necessarily need overnight lodging — as opposed to conventions that draw out-of-towners — they still spent freely on food, souvenirs and gasoline.

The growing importance of convention centers as catalysts for economic growth in smaller and mid-size markets is a trend several years in the making, say industry experts. Big cities are at the end of an expansion cycle, says Ken Stockdell of the Atlanta-based Thompson, Ventulett, Stainback & Associates Inc., an architecture firm that specializes in convention centers. Now smaller cities are updating their facilities to stay afloat in a competitive market and to bring tourist dollars into town.

Although Richmond’s new center has only been open for about a year, city officials say they’re already seeing some benefits. The center hosted 27 conventions in 2003, four more than the city projected for the year, generating an economic impact of about $39 million in direct spending. John Berry, president of the Greater Richmond Convention Center and Visitor’s Bureau, says conventions on average bring in $208 per person each day. For instance, last April Richmond hosted 18,000 people for a three-day Trinity Motivation convention, bringing in about $3.7 million a day in delegate spending. By June of this year, conventions are expected to take in $15.1 million in tax revenues — more than enough to pay its annual bond payments.

About half the money from a conventioneer goes to hotels, Berry says. Occupancy rates in the Richmond area rose nearly 6 percent in the first nine months of 2003 compared to the same period in 2002, according to the Virginia Tourism Commission. Room revenue numbers — which take into account both occupancy rates and room rates in the area — also increased, by 8.6 percent over the same period last year. John Woodward, director of Richmond’s Department of Economic Development, attributes much of the increase to the convention center. “The numbers don’t lie,” he says.

Benefits to the city’s restaurants are less obvious. There are few high-end restaurants near the center’s Broad Street location, so convention-goers have to travel a few blocks to the city’s cobblestone Shockoe Slip district. Some of the area’s hotels even provide free van service to and from restaurants and the convention center to make it easier to dine out.

While many downtown improvements are planned, including a performing arts center that would be within walking distance of the convention hall, the area’s current downtrodden stretch of empty and graffiti-ridden storefronts on Broad Street has put off some convention-goers. When area resident Joyce Journey came downtown last fall to attend the Baptist General Association of Virginia’s annual conference, the public relations coordinator was concerned that Broad Street’s appearance would turn off or frighten the out-of-town delegates. While praising the center itself, Journey says, “There were some things that bothered me. I don’t feel as safe there as I do in other areas.”

There’s no denying that Broad Street’s current condition is a problem, Meyer says, but coming improvements to the area should help. The planned performing arts center, the addition of a new 218-room hotel in the vacant Miller & Rhoads building and the possibility of a new airline serving the Richmond market will strengthen Richmond as a convention site destination, he says.

For many localities, a large portion of the funding burden for the convention centers falls to taxpayers. In Hampton, for example, the city broke ground last summer on a 344,000-square-foot convention center that will be paid for through a $106.3 million revenue bond, meaning the money used to finance the project will be repaid through taxes and revenues generated by the center. The center is expected to open in May. Richmond’s center is also funded by public money in the form of a rise in hotel/motel tax rates in the city, Henrico County, Hanover County and Chesterfield County from 6 percent to 8 percent to pay for bonds that financed the project. The state offered another $10 million.

Staunton’s new conference center — projected to cost $19.3 million — combines public and private funding. A group of private developers will kick in about $9.4 million to refurbish the Stonewall Jackson Hotel into a lodging and conference center. The city will raise the rest in tax-exempt bonds. Work on the project is expected to begin early this year. Although the 11,000-square-foot venue will be smaller than the other convention centers around the state, Staunton Economic Development Director Bill Hamilton says the city will be able to compete for state and local conventions. “We believe the meeting business sort of rotates around the state, and we want to be part of it,” Hamilton says.

Generally, convention centers across the country don’t turn profits; they attract millions of dollars in spending. Charlie Johnson, president of Chicago-based C.H. Johnson Consulting Inc., says an operating deficit is normal for a convention center, especially one that has recently opened. “I think it’s reasonable to look at the operating deficit as an investment,” he says. For the most part, he believes the economic benefits to a locality are worth it. In Richmond, Johnson says, the convention center is expected to produce $77.5 million in direct economic benefits annually by 2007, although it will probably operate at a net loss. Since the city is within driving distance to Washington, D.C, and other East Coast hubs, the center could take in even more business than expected and give the area an even bigger economic boost. Being a drive-to market for a large portion of the country could increase attendance levels of those who may not want to fly, says Johnson.

In Virginia Beach, where a new convention center is scheduled to open in 2005 in front of the city’s old one, officials are hoping for their own economic boom. Hilton has already announced a $62 million resort and conference center on the oceanfront, not far from the new facility. Once it opens, the thinking goes, the large ballroom, more than 30,000 square feet, and other amenities will attract another convention-quality hotel nearby. The city is sinking a lot of money into the venture — $202.5 million when all is said and done — garnered from hotel taxes, cigarette taxes and food taxes. Already, 22 groups have given the city verbal commitments on holding their conventions there when the building opens. “Obviously, the oceanfront has been the big sell,” says Al Hutchinson, director of convention sales and services.

With so many centers in the state, can all of them succeed? Most are looking to compete not in a statewide market, but in a national one. Richmond might not compete with Virginia Beach, concedes Woodward, but it could compete with similar-size facilities in places such as Memphis, Tenn., Milwaukee and Columbus, Ohio. “It brings us into competition with a whole new tier of cities,” he says.

The beach’s Hutchinson takes a similar view. “What each locality is doing will help all of us,” he says. A conventioneer, for example, visiting the Virginia Beach center may return for a vacation to Norfolk after seeing the area. Or a business may decide to continue making Virginia its meeting center after a good experience in one of its cities. There’s enough of a demand to keep each new convention center full, according to consultant Johnson. “Virginia’s been under-built in convention centers, historically,” he says.

Until all the centers are up and running, it’s too early to tell if the harmony will last or if there’s truly enough business to make these investments pay off. In the meantime, cities can take comfort in a recent study commissioned by San Diego. During 2002, its convention center, which has played a key role in revitalizing downtown, generated $363 million in direct delegate spending and enough in transient occupancy and sales taxes to pay for the city’s investment in the center. Maybe if you build it, they will come.

Return to Virginia Business - January 2004


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