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Insights on Excellence | "Insights on Excellence" Archive

Drop ship direct to customers from your plant in China? Why not?

ABOUT THE AUTHOR

Stephen MartinStephen Hawley Martin is a former principal of The Martin Agency in Richmond and the author of more than half a dozen books including his newest, Lean Enterprise Leader: How to Get Things Done Without Doing It All Yourself.

He is editor and publisher of The Oaklea Press, a book publishing business dedicated primarily to helping business executives increase productivity.

He can be reached at shmartin@oakleapress.com

READER REACTION

by Stephen Hawley Martin
for Virginia Business
August 31, 2007

Today, companies are facing a range of difficult issues. Energy costs and labor costs are rising, and the currency exchange is not as favorable as it used to be. On top of this, the market is flooded with consumer goods, making it impossible to raise prices. What should a company do?

One answer is to look for ways to cut costs outside of manufacturing. Logistics may be the place to start. One reason Wal-Mart's early and large investment in IT and logistics is one reason for its victory over K-Mart. So consider taking a page from the Wal-Mart playbook. If you haven't done so already, you may profit by investing in warehouse logistics software and by teaming up with a shipping supplier such as UPS to work out a system that serves your customers well and saves you money.

Suppose you move your manufacturing to China. Why pack everything up, put it in containers and ship it to a warehouse in the U.S. where it will have to be unpacked, separated into individual orders and shipped off to customers? Think of all the time, money and unnecessary handling that involves. Depending on the type of business you have, it may make more sense to package up individual orders in China, label them, combine them according to the U.S. port closest to a group of customers - such as Seattle or Long Beach - and ship them straight to that port.

Let's say, for example, you have a number of orders going to customers in southwestern states. Your system will combine these and send them in a container that's going to Long Beach. UPS, Fed Ex or whatever shipping outfit you select will pick up the container from customs and take it to a nearby distribution center. Out the packages will come from the container and away they will go, direct to customers.

It only takes about a week for a ship to travel from China to the U.S. West Coast. Given a day or two at each end for processing, and a couple of days for ground transportation, your shipment will arrive at a customer's place of business in two or three weeks. Unless it's a rush order, most customers can live with that.
You'll save a bundle on logistics and cut down significantly on the inventory you must carry.

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Stephen Hawley Martin is a former principal of The Martin Agency in Richmond and the author of more than half a dozen books including his newest, Lean Enterprise Leader: How to Get Things Done Without Doing It All Yourself. He is editor and publisher of The Oaklea Press, a book publishing business dedicated primarily to helping business executives increase productivity.

 


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